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Safecity about to release the new training package qualifications!

Dear Alarm CCTV Installer,

Safecity has suspended conducting the old training package qualifications courses as they are about to expire.  We do not think it is fair to our students to conduct programs that are about to be superseded in a few months. 

The new qualifications for Installers are far more comprehensive than ever before and will involve extensive hands on tuition by experienced installers who are currently working in the industry. 

If you would like to be notified when our new qualifications are released, join our Security Technical newsletter.  Your E-mail is classified and will not be sold or released to third parties.  We detest SPAM.

If you are a previous VIP member, please rejoin as the Technical Newsletter is only sent to Installers and Technicians.

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Certificate III in Security (Technical Access) Course Introduction

I have listed below most of the frequently asked questions our students ask about Safecity's Certificate III in Security (Technical Access) Course, a quality Alarm and CCTV Installer course.  I will be updating this page frequently so please check again in the near future.

If you do not find the answer to your specific question (and I am sure there will be lots of them initially), send us an E-mail and we will get back to you within 24 hours.

You will also find more help buttons and the end of this page!
 

GENERAL INTRODUCTION - BENEFITS

• Receive government approved nationally recognised certificate of competency in our Certificate III in Security (Technical Access)
• Obtain nationally recognised qualifications
• Learn new skills and achieve competency in alarm and CCTV installations.  Many competitor's alarm installer courses cover only very basic alarm systems delivered over a few days of hurried training in a classroom environment.  Safecity provides you with advanced skills in the installation of both Alarms and Closed Circuit Television. Receive high quality personalised tuition and plenty of practice in the installation of alarms and CCTV systems
• Once qualified practise installing alarms and CCTV under the supervision of a qualified technician
• Learn using a combination of distance education, classroom tuition and practical hands-on sessions
• Receive free electronic updates for your manuals for 12 months
• Participate in regular update seminars at incredibly low prices
• Receive 10% discount on all future Safecity technical courses including the Advanced Diploma of Security (Risk Management)
• Receive free subscription to the excellent trade magazine Security Electronics
• Receive Safecity's free electronic newsletter 
• Access to incredibly low wholesale prices for top brands high quality alarms and CCTV
• Free access to Safecity's 24-hour on-line catalogue
• Free publicity on Safecity's website for your products and services.   
• Free national telephone technical support from one of the world's most respected alarm and CCTV manufacturers.
• Chat on line and play games with other Safecity Installers
• Free access to Safecity's Security Alarms and CCTV Installer Message Board

HOW IT ALL STARTED

Ask any reputable manufacturer of Alarms and CCTV security systems about the most common cause of false alarms and service failures, and you will be told emphatically 

"Poor quality planning and installations carried out by poorly trained installers"

You are also likely to hear

"Low quality alarm systems sold by fly by night traders"

Companies providing alarm responses charge between $20 and $45 per response.  A poor quality alarm or an installation carried out by poorly trained installers (or both) can cost a client up to $2000 a year in false alarms.  This without considering the cost of possible fines, personal inconvenience and annoyance to neighbours.

Safecity recognised these shortcomings in the training of alarm installers since early in 1995.  At that time, we interviewed tutors of existing alarm installer courses and their graduates.  We quickly came to the conclusion that the training offered was grossly inadequate.  The training lacked realism and failed to provide the participants with sufficient hands-on experience.  The training material in these courses was non-existent and often consisted of a few sheets of poorly photocopied outdated handouts from manufacturers. 

Shortly after the endorsement of Nationally Recognised Competency Based Training Package for the Security Industry and the arrival of the NSW Security Industry Act 1997, Safecity held several meetings with leading manufacturers of quality Alarm and CCTV equipment with a view of creating a comprehensive training program to support quality Alarm and CCTV equipment.  Safecity Course Designers also held meetings with experienced Alarm Installers and Senior former tutors of competitor's courses.

In September 1999 Safecity aligned the research material gathered to the newly endorsed Training Package for the Security Industry, producing its first Certificate III in Security (Technical Access).  

ACHIEVE NATIONALLY RECOGNISED QUALIFICATIONS 

In addition to the required competencies for the Certificate III in Security (Technical Access), Safecity included to other units of competency.  These units were included because of the recommendation of employers, installers and manufacturers.

Your quality fully illustrated Safecity manual contains over 500 pages of easy to understand information.  You will also receive a CD-ROM packed with video films and audio visuals which will help you excel in your course.  

Your training delivery staff are not just "teachers".  They are professionals actively involved in the industry.  Safecity expects all its trainers to be competent and successful alarm installers.  Once selected our trainers complete Safecity's Alarm and CCTV Installer Trainer Course.  This course includes the Certificate IV in Assessment and Workplace Training as well as all the competencies you will be learning.  

Receive technical support from one of the world's most respected Alarm and CCTV manufacturer.  Safecity is proud to be associated with the Ademco C&K Group, manufacturers and distributors of high quality and reliable alarm and CCTV equipment, security hardware and software.  This alliance will result in unmatched comprehensive training backed by high quality security products. 

Achieve your nationally recognised qualifications which will bring you personal satisfaction and a feeling of self-achievement--and who knows may be even a better job, promotion or even the start of your own business! What are you waiting for? Why procrastinate? Enrol today

FREQUENTLY ASKED QUESTIONS

Who is Safecity Training Academy? What accreditations do you hold? Safecity is an RTO (Registered Training Organisation Registration Number 1367).

We are registered with the Australian Capital Territory Registration Council and also with VETAB in NSW.  We also hold registration with all the Training Authorities in Australia by mutual recognition.

You can see our approval status on the Australian National Training Authority Information Service.  You can also see the list of the courses we are accredited to conduct. The Academy is also approved by State Police to conduct approved courses in NSW, Victoria, ACT, Western Australia and Tasmania.

Registered visitors and students can view our profile and staff qualifications. These sites are located at Safecity's official website.  

Who will recognise my qualifications? Under the Australian Qualification Framework, your certificates will be recognised nationally by employers and other RTOs (Registered Training Organisations); typically these include Universities and Technical Colleges.  Safecity's Certificate III in Security (Technical Access) greatly exceeds the competencies currently accepted by the NSW Police Security Industry Registry for the Class 2C Licence.  

What is this symbol? This is the Nationally Recognised Training symbol that will appear on your certificate.  The symbol is regulated by the Department of Education and Training and governed by delegated authorities. 

Only Registered Training Organisations conducting approved courses are authorised to release certificates bearing this symbol.  If your current Alarm Installer Certificate does not bear this symbol it is not a nationally recognised course.

I do not live in Australia who will recognise my qualifications?  We intend to expand the Network to all other countries. However, we must be careful to deal only with reputable and Government Accredited Training Providers.

Traditionally, employers and other reputable training providers will accept qualifications from a Government approved provider of another country--however they do not have to do so, and can refuse recognition.

What is the official title and number of the course you are offering? Certificate III in Security (Technical Access) PRS30398

Which competencies are included in this course?  

Competencies included in this course

• Unit PRSSG06A Maintain Occupational Health and Safety (8 hours external)
• Unit PRSAS34A Respond to customer inquiry (8 hours external)
• Unit PRSAS04A Provide estimate and quote (8 hours external)
• *Unit PRSAS06A Plan and schedule installation (8 hours external)
• Unit PRSAS08A Install cable and cable support systems (16 hours practical)
• Unit PRSAS09A Install security equipment/system (16 hours practical)
• Unit PRSAS03A Specify and configure security system (6 hours practical)
• Unit PRSAS12A Program security equipment/system (4 hours practical)
• Unit PRSAS26A Establish and set up monitoring parameters (4 hours practical)
• Unit PRSAS13A Test installed security equipment/system (3 hours practical)
• Unit PRSAS14A Commission security equipment/system (5 hours practical)
• Unit PRSAS15A Plan and schedule routine maintenance, repairs and modifications (8 hours practical)
• Unit PRSAS20A Maintain security equipment/system (5 hours practical)
• *Unit PRSAS16A Identify and diagnose electronic security equipment/system fault (5 hours practical)
• Unit PRSAS35A Resolve client problems (8 hours external)
• Unit PRSAS22A Determine security equipment/system modifications (8 hours practical)
• Unit PRSAS24A Decommission security equipment/system (4 hours practical)
• Unit PRSAS25A Remove security equipment/system (4 hours practical)
• Unit PRSAS43A Organise and manage projects and other services (8 hours external)
• Unit PRSAS10A Install CCTV System (24 hours practical)

*PRSSG06A and PRSAS16A are additional units selected for the NSW Alarm Installer Course. Unit PRSAS16A can be used for credit towards the Certificate IV in Security Technical Access.

Who will benefit from enrolling in the Certificate III in Security Technical Access?

• Apprentice Alarm Installers
• Tradesmen entering the alarm and CCTV installation industry
• Security staff involved in the installation of alarms and CCTV
• Persons wanting to start an alarm installation business (see Certificate IV in Security Technical Access)
• Persons responsible for the management and maintenance of alarms and CCTV
• Government and law enforcement investigators
• Persons wanting to increase their job prospect and promote career advancement.
• Safecity's Instructors wanting to teach or be an open learning tutor for the certificate III in Security Technical Access. Prospective Instructors will also be required to hold the Certificate IV in Assessment and Workplace Training.
• Workplace performance auditors
• Persons required to assess competencies for the certificate III in Security Technical Access
  

I am an experienced installer, I have trade qualifications, how do I apply for recognition of prior learning to obtain the Certificate III in Security Technical Access qualification?

You can apply for Recognition of Current Competency also called RPL for Recognition of Prior Learning on our Open Learning Website. Click here to  purchase an RPL kit which will provide you all the information you need to start your RPL application.  The cost of the RPL Kit includes assessment, registration and issue of certificates.

What training materials and training aids will I use?

When you enrol in your course we will send you all the training materials you need to complete the course. These include ...

• Manuals: Nationally Recognised Learner's Pack over 500 pages packed with must know information, learning activities and projects which will keep you enthralled and enthusiastically involved in your project.

• CD ROM with useful software, video clips, images, movies, software to access the electronic classrooms, electronic forms, reference, and a Safecity's catalogue available only to our graduates and customers.

How long will the course last? What is the learning process?

The course is 160 hours (20 days). You will be able to complete 48 hours (6 days) by distance education and 112 hours involving practical competencies with a qualified instructor.

You can start studying the distance education units at any time. The practical units are conducted by a qualified instructor. During this part of the program you will be actively involved in a dynamic and enjoyable hands-on learning experience conducted in simulated and real workplace scenarios.

How will you assess me?

• Workbook Written Assignments
• Practical assessment activities
• Observation (interaction with instructors, other students and general attitude)

What happens if I find the course too difficult?

Your Safecity Instructors will do all they can to assist you overcome learning difficulties. You will receive a support telephone number you can call during after hours. All Safecity's courses are conducted in a supportive and friendly environment.

If you do not successfully complete the course, you will receive a Statement of Attainment for the unit of competency you achieved.

You will be given a second opportunity to re-sit assessment activities for the units you did not complete.

What happens if I have to withdraw from the course?

If you cancel your enrolment prior to starting the program, and return all training materials in their original condition, you will be refunded the full fee less $50 administration fees.

If you withdraw from the course after starting the program you will be refunded the full fee of the course, less $100 for each practical tutorial day you attended. You will receive the refund when you return all training materials and learning aids in the original condition. In such case you will receive a Statement of Attainment for the units of competency you completed successfully.

If you are requested to leave the course because of a Quality Assurance breach you will receive a full refund. The refund will be paid when you return the training material and learning aids. Safecity will not release any certificates to students who have been expelled. The following violations carry the penalty of immediate expulsion:

• Cheating during assessment activities or distance education submissions
• Attending class under the influence of drugs (alcohol is a drug)
• Acts of Aggression, Racism. Sexual harassment and Vilification
• Acts of dishonesty, fraud and attempts at corrupting staff instructors
• False statements during the enrolment process

What is the cost of the course? A$1200

What are the prerequisites? I do not have formal school qualifications. Competency Based Training is available to anyone who is able to read and write. Australia is a pioneer in the provision of adult education.

We are proud of being part of a system which enables anyone to study and improve their qualifications. If you have problems with literacy we can help you and support and deliver your course when you have are able to read and write.

Residents of NSW are required by law to undertake a pre-training criminal history check prior to commencing training.  Please click here to download a form or visit Safecity's support site.  Complete this form and fax it to Safecity Training Academy on 02-63355229.  Depending on the circumstances there can be a processing delay of up to four weeks.  There is no charge for this service and there are no obligations to enrol in a course.

Do I require a licence to install alarms? If you are a NSW resident you will need to apply for the Security Class 2C licence.  The cost of this licence is $85 for one year or $350 for a 3-year licence.

Can I run my own business when I receive my Class 2C licence? No, the Class 2C Licence authorises you to install alarms only when you are employed by the holder of a Master Licence.   If you want to be self-employed you must  obtain a Master Licence as well as your Class 2C licence.  A Safecity consultant can advise you how to go about achieving a Master Licence.  You should know that there are considerable expenses involved in setting up a Master Licence.

I have not studied for many years and am concerned I will not make the grade. If you are prepare to study your assignments and cooperate with your training delivery staff --you will make it. It is our job to make sure you do--but you must work with us by studying and completing your assignments.

What happens if I fail? Our courses are competency based. There are no failures. You work on each unit until you master it. Some students take longer to achieve competency, ultimately everyone gets there. You only pay for the units you did not complete successfully on the previous course.

I know very little about computers and do not have regular access to the Internet.  Safecity can help achieve competency in the use of computers and other security equipment before you start your Certificate III in Security (Technical Access). Nowadays you can get free Internet connections in most capital cities of the world.

I would like to become a training delivery staff member. All training delivery staff members must have completed the Certificate IV in Assessment and Workplace Training. You can complete this course by distance education. We also ask that you must have a positive, friendly and helpful disposition--above all you must like helping people.  Once you have completed this qualification you will be asked to attend a Certificate III in Security (Technical Access) as a student.  If you hold a trade certificate or higher qualifications send me an E-mail .

I am would like to establish an Alarm and CCTV installer training centre. Contact Safecity Training Academy by phone on 61-22-63355216 or fax your details on a company letterhead fax 61-2-63355229 (no E-mail about this subject please).  We can also help if you live outside Australia and are planning to set up a professional training organization.  Safecity will help you achieve the same high standards set for Australian Registered Training Organisations. Safecity will charge you a setting up fee and offer you generous discounts on quality alarm and CCTV stock.